Hancock County’s 911 system is still experiencing technical difficulties that started on Tuesday. The telephone company is actively working on the issue and will notify the public when the system is back to normal.

The Hancock County’s Sherriff’s Office released a statement Wednesday, stating that cell phone calls to 911 were getting through, but if someone called on a landline or VOIP, they would go through intermittently. Individuals using a landline or VOIP and can’t reach 911 should call the Hancock County Sherrif’s Office at 419-422-2424 or the Findlay Police Department at 419-424-7150.

The sheriff’s office filed a complaint to the Federal Communications Commission.